At Raven Footwear, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop from our website.
1. Information We Collect
When you use our website, we may collect the following information:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Credit/debit card details or other payment methods (processed securely through trusted third-party payment providers).
- Order Information: Items purchased, order history, preferences.
- Technical Data: IP address, browser type, device details, and cookies for improving website experience.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders.
- Send order confirmations, shipping updates, and customer support communication.
- Improve our website, services, and product offerings.
- Send marketing emails (only if you have opted in).
3. Sharing of Information
- We do not sell or trade your personal data.
- We may share your details only with trusted third parties such as payment processors, shipping partners, and service providers — but only for completing your orders.
- We may also disclose information if required by law or to protect our rights.
4. Cookies
- Our website uses cookies to enhance your shopping experience, remember your preferences, and analyze website traffic.
- You can disable cookies through your browser settings, but some features may not function properly.
5. Data Security
- We use secure payment gateways and encryption methods to protect your information.
- However, no system is 100% secure, and we cannot guarantee absolute protection of data during transmission.
6. Your Rights
Depending on your country’s laws, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request details of how your data is used.
To exercise these rights, please contact us at theraven2025@gmail.com.
7. Changes to This Policy
- We may update this Privacy Policy from time to time.
- Any changes will be posted on this page with a revised “Last Updated” date.
8. Contact Us
For questions or concerns regarding this Privacy Policy, please reach us at:
📞 +91 96627 92709 (Mobile and WhatsApp)